Insurance policy terms and coverage disputes
Discuss policy terms and a disputed coverage decision.
Our expertise · Singapore
Insurance dispute lawyers in Singapore
Clarity on policy coverage, disputes and recovery.
A clearer starting point
Insurance coverage, policy terms and recovery
Drawing on its insurance litigation experience, the firm advises individuals and businesses on policy coverage and insurance disputes. It also acts in matters involving recovery and motor insurance.
A disputed insurance decision often turns on the wording of the policy and the circumstances of the claim. The firm advises individuals and businesses on insurance coverage and recovery matters. Start with the insurer’s stated reasons, the relevant policy terms and a clear record of your communications.
Motor insurance matters
Discuss motor insurance matters and their legal implications.
Recovery claims and litigation
Discuss recovery issues and the possible litigation approach.
Before we speak
Start with
your circumstances.
Note the policy involved, the key dates and the insurer’s correspondence. Ask the team how to share the relevant documents securely.
Questions & answers
Insurance claim dispute questions
What should I do if an insurer rejects my claim?
Keep the insurer’s decision and its explanation, your policy schedule and wording, the claim submission and supporting evidence. Identify which part of the decision you dispute. The team can review the policy and correspondence and discuss the possible next steps.
What documents help with a motor insurance dispute?
Useful records may include the insurance policy, accident reports, photographs, repair invoices and communications with the insurer. Keep receipts for losses you are asking to recover. FIDReC’s motor insurance guide lists documents relevant to its process; the records needed for your matter may differ.
Can an insurance dispute be resolved outside court?
Depending on the parties and dispute, negotiation or an eligible FIDReC process may be relevant. The appropriate forum and procedure require a review of your circumstances. Ask about the available routes and their requirements before deciding how to pursue the matter.
Further reading
General information, updated 3 October 2026. The documents and approach needed depend on your matter.
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